[Privacy Policy ]

In Europe and Spain, data protection regulations are in place to protect your personal information, and compliance with these regulations is mandatory for our organisation.

For this reason, it is very important to us that you fully understand what we will do with the personal data we request from you.

We aim to be transparent and give you control over your data by using clear, straightforward language and providing you with clear options that allow you to decide how your personal information will be used.

If, after reading this information, you have any questions, please do not hesitate to contact us.

Thank you very much for your cooperation.

WHO ARE WE?

Our registered name: ASOCIACION CLUSTER DE TECNOLOGIAS DE LA INFORMACION Y LA COMUNICACION DE CANTABRIA

Our Tax Identification Number (CIF/NIF): G39875836

Our address: C/ Albert Einstein 19, PCTCAN, 39011 Santander, Spain

Our contact email address: clustertera@clustertera.es

Our website: https://clustertera.es

We are at your disposal, so please do not hesitate to contact us.

WHAT WILL WE USE YOUR DATA FOR?

In general, your personal data will be used to enable us to communicate and maintain a relationship with you and to provide you with our services.

Your personal data may also be used for other activities, such as sending you advertising or promoting our activities.

WHY DO WE NEED TO USE YOUR DATA?

Your personal data is necessary in order for us to communicate and maintain a relationship with you and to provide you with our services.

For this purpose, we will provide you with a series of checkboxes that will allow you to make clear and straightforward decisions regarding the use of your personal information.

WHO WILL HAVE ACCESS TO THE INFORMATION WE REQUEST?

In general, only duly authorised personnel within our organisation will have access to the information we request from you.

Likewise, organisations that need access to your personal information in order for us to provide our services may also have access to it. For example, our bank will have access to your data if payment for our services is made by credit or debit card or by bank transfer.

Your information may also be disclosed to public or private entities to which we are legally required to provide your personal data. For example, Spanish tax legislation requires certain information regarding financial transactions exceeding a specified amount to be provided to the Spanish Tax Agency.

If, outside the circumstances described above, we need to disclose your personal information to other organisations, we will request your prior consent through clear options that will allow you to make an informed decision.

HOW WILL WE PROTECT YOUR DATA?

We will protect your data by implementing effective security measures appropriate to the risks associated with the use of your information.

To this end, our organisation has adopted a Data Protection Policy and carries out annual checks and audits to verify that your personal data remains secure at all times.

WILL WE SEND YOUR DATA TO OTHER COUNTRIES?

Some countries provide a higher level of protection for personal data than others. The European Union, for example, provides a secure regulatory environment for your data.

Our policy is not to send your personal information to any country that does not provide an adequate level of data protection.

If, in order to provide you with a service, it becomes essential to send your data to a country that does not provide the same level of protection as Spain, we will always request your prior consent and implement effective security measures to reduce the risks associated with transferring your personal information to another country.

HOW LONG WILL WE KEEP YOUR DATA?

We will retain your data for the duration of our relationship with you and for as long as required by applicable law.

Once the applicable statutory retention periods have expired, we will securely delete your data in an environmentally responsible manner.

WHAT ARE YOUR DATA PROTECTION RIGHTS?

You may contact us at any time to find out what information we hold about you, request the rectification of any inaccurate information and request its deletion once our relationship has ended, where legally permitted.

You also have the right to request that your information be transferred to another organisation. This right is known as the right to data portability and may be useful in certain circumstances.

To exercise any of these rights, you must submit a written request to our address, together with a photocopy of your Spanish National Identity Document (DNI), so that we can verify your identity.

Specific forms for exercising these rights are available at our organisation’s offices, and we will be happy to assist you in completing them.

For further information about your data protection rights, you can visit the website of the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD).

CAN YOU WITHDRAW YOUR CONSENT IF YOU CHANGE YOUR MIND?

You may withdraw your consent at any time if you change your mind about how your data is being used.

For example, if you previously agreed to receive advertising about our products or services but no longer wish to receive such communications, you can inform us by using the objection-to-processing form available at our organisation’s offices.

WHAT CAN YOU DO IF YOU BELIEVE YOUR RIGHTS HAVE NOT BEEN RESPECTED?

If you believe that our organisation has failed to respect your rights, you may lodge a complaint with the Spanish Data Protection Agency (Agencia Española de Protección de Datos – AEPD) through any of the following channels:

Online:
Spanish Data Protection Agency electronic office

Postal address:
Agencia Española de Protección de Datos
C/ Jorge Juan, 6
28001 Madrid
Spain

By telephone:
Tel. 901 100 099
Tel. 91 266 35 17

Lodging a complaint with the Spanish Data Protection Agency is free of charge and does not require the assistance of a lawyer or legal representative.

WILL WE CREATE PROFILES ABOUT YOU?

Our policy is not to create profiles of users of our services.

However, there may be situations in which, for service provision, commercial or other purposes, we need to create profiles based on information about you.

For example, we may use your purchase or service history in order to offer you products or services tailored to your preferences or needs.

In such cases, we will implement effective security measures to protect your information at all times from unauthorised persons who may seek to use it for their own benefit.

WILL WE USE YOUR DATA FOR OTHER PURPOSES?

Our policy is not to use your data for purposes other than those explained above.

However, if we need to use your data for other activities or purposes, we will always request your prior consent through clear options that allow you to decide whether or not you agree to such use.